Refund policy

Raev Archive strives to provide the best accessories to elevate your style. Our products go through quality check at each level so that you can create your own authentic self. 

We do not offer return and refund for purchased products under any circumstances. However, replacements are provided in case customers receive any damaged products.  We have a 14-day replacement policy, which means you have 14 days after receiving your item to request a replacement. 

To be eligible for a replacement, your item must be in the same condition that you received it, with tags, and in its original packaging. Inorder to process replacements, customers are requested to record an unboxing video of the product. You’ll also need the receipt or proof of purchase. 

To start a replacement, you can contact us at raevzbiz@gmail.com. 

If your replacement is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a replacement will not be accepted.

You can always contact us for any return question at raevzbiz@gmail.com.

We will notify you once we’ve received and inspected your return, and let you know if the replacement was approved or not. If approved, you'r product will be automatically replaced to the original address provided. 
If more than 15 business days have passed since we’ve approved your replacement, please contact us at raevzbiz@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.